We provide technical support to assist you in setting up and launching BoltTheme. This policy details what issues are covered under support and what falls outside our scope.
️Scope Matrix
| ✅ Covered under Support | ❌ NOT Covered under Support |
| :— | :— |
| Resolving core theme layout or display bugs. | Adding custom code or modifying theme liquid templates. |
| Troubleshooting configuration options in settings. | Fixing errors caused by third-party app installations. |
| Providing documentation clarification on sections. | Customizing page styling to match custom design mockups. |
| Resolving issues with built-in translations. | Custom developer features or API integrations. |
Support is valid for 6 months starting from your initial theme purchase.